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Project Manager
Crystal City, VirginiaAbout the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone) established in 2010. ATG has extensive experience and a strong, solid reputation throughout various government agencies, providing consistently superior, innovative, and cost-effective solutions. ATG is a premier provider of cybersecurity, risk management framework (RMF) and communications cybersecurity solutions, as well as information technology (IT) and communications consulting, system engineering, integration, deployment, and operation of state-of-the-art command and control and information systems that deliver critical network-centric solutions to the warfighter. We are looking for innovative industry professionals to join our team and continue our proven track record.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
We are seeking a Project Manager to lead and coordinate our team that supports an enterprise-level classified help desk. In this role, you will oversee subject matter experts and technical personnel who provide direct information technology assistance to Government clients. You will ensure a high standard of customer service while meeting service level agreements (SLAs) and key performance indicators (KPIs).
Key Responsibilities
* Perform management functions over the personnel on contract related to all tasks and activities.
* Lead briefings to senior-level management responsible for providing direction to the program.
* Provide oversight for program activities and personnel, including deliverables and schedules.
* Ensure staff are qualified, compliant, and onboarded in an appropriate manner to provide secure operations compliant with requirements.
* Support project cost estimates and schedules, including meetings and deliverable updates.
* Provide updates on a monthly basis and ensure timely information for status and management purposes.
* Support continuity of service by supporting the COOP site and minimizing employee turnover by ensuring training protocols are updated and maintained with evolving training needs.
* Support deployments and integrations of ServiceNow with multiple other tools, including AWS platforms. Support on-demand increases of staff and tool requirements while providing bi-weekly, monthly, quarterly, and ad hoc reports.
* Support development and design activities of possible prototypes.
* Lead reporting activities for schedule, quality, cost, and progress.
* Lead a structured training and onboarding program for the contract while ensuring personnel are aligned to tools, processes, and organizational goals.
* Lead and monitor Security and Compliance in accordance with policies and procedures.
* Lead incident management procedures and reporting.
* Create, share, and update project plans and communicate status to clients and management.
* Troubleshoot and resolve technical, vendor, and personnel issues with respect to timelines.
* Work with all stakeholders to articulate doable goals, requirements, and a schedule.
* Design, facilitate, and deploy internal and external initiatives to increase visibility or revenue.
* Ensure schedules are accurate and complete prior to reporting and escalate issues to appropriate leadership.
Qualifications
Required:
* Security Clearance Level: Must hold an active Top Secret Sensitive Compartmentalized Information (SCI) level clearance.
* Five Years Experience in Information Technology Projects, including experience supervising a team of dispersed individuals.
* Experience maintaining COOP Sites and testing COOP requirements, including switch-over and data backups.
Desired:
* IAM III equivalent certification
* A Four-Year or higher degree in a computer - or information science–related field.
* Experience in large, distributed IT enterprises with teams of personnel who are dispersed across the United States.
* Experience in DoD or a government IT support environment.
Physical and Environmental Conditions
* Work to be performed out of Crystal City, VA with potential for a hybrid schedule, supporting various missions across the area of responsibility.
* Must be able to sit for long periods of time in an office setting.
* 10% minimum travel requirement to Colorado City, CO.
Additional Benefits
* Performance Bonuses and annual salary reviews
* Health, dental, and vision insurance
* Short Term Disability, Long Term Disability, and Life Insurance
* 401(k) plan with company match
* Opportunities for professional growth and development
* A collaborative and inclusive work environment
ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone) established in 2010. ATG has extensive experience and a strong, solid reputation throughout various government agencies, providing consistently superior, innovative, and cost-effective solutions. ATG is a premier provider of cybersecurity, risk management framework (RMF) and communications cybersecurity solutions, as well as information technology (IT) and communications consulting, system engineering, integration, deployment, and operation of state-of-the-art command and control and information systems that deliver critical network-centric solutions to the warfighter. We are looking for innovative industry professionals to join our team and continue our proven track record.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
We are seeking a Project Manager to lead and coordinate our team that supports an enterprise-level classified help desk. In this role, you will oversee subject matter experts and technical personnel who provide direct information technology assistance to Government clients. You will ensure a high standard of customer service while meeting service level agreements (SLAs) and key performance indicators (KPIs).
Key Responsibilities
* Perform management functions over the personnel on contract related to all tasks and activities.
* Lead briefings to senior-level management responsible for providing direction to the program.
* Provide oversight for program activities and personnel, including deliverables and schedules.
* Ensure staff are qualified, compliant, and onboarded in an appropriate manner to provide secure operations compliant with requirements.
* Support project cost estimates and schedules, including meetings and deliverable updates.
* Provide updates on a monthly basis and ensure timely information for status and management purposes.
* Support continuity of service by supporting the COOP site and minimizing employee turnover by ensuring training protocols are updated and maintained with evolving training needs.
* Support deployments and integrations of ServiceNow with multiple other tools, including AWS platforms. Support on-demand increases of staff and tool requirements while providing bi-weekly, monthly, quarterly, and ad hoc reports.
* Support development and design activities of possible prototypes.
* Lead reporting activities for schedule, quality, cost, and progress.
* Lead a structured training and onboarding program for the contract while ensuring personnel are aligned to tools, processes, and organizational goals.
* Lead and monitor Security and Compliance in accordance with policies and procedures.
* Lead incident management procedures and reporting.
* Create, share, and update project plans and communicate status to clients and management.
* Troubleshoot and resolve technical, vendor, and personnel issues with respect to timelines.
* Work with all stakeholders to articulate doable goals, requirements, and a schedule.
* Design, facilitate, and deploy internal and external initiatives to increase visibility or revenue.
* Ensure schedules are accurate and complete prior to reporting and escalate issues to appropriate leadership.
Qualifications
Required:
* Security Clearance Level: Must hold an active Top Secret Sensitive Compartmentalized Information (SCI) level clearance.
* Five Years Experience in Information Technology Projects, including experience supervising a team of dispersed individuals.
* Experience maintaining COOP Sites and testing COOP requirements, including switch-over and data backups.
Desired:
* IAM III equivalent certification
* A Four-Year or higher degree in a computer - or information science–related field.
* Experience in large, distributed IT enterprises with teams of personnel who are dispersed across the United States.
* Experience in DoD or a government IT support environment.
Physical and Environmental Conditions
* Work to be performed out of Crystal City, VA with potential for a hybrid schedule, supporting various missions across the area of responsibility.
* Must be able to sit for long periods of time in an office setting.
* 10% minimum travel requirement to Colorado City, CO.
Additional Benefits
* Performance Bonuses and annual salary reviews
* Health, dental, and vision insurance
* Short Term Disability, Long Term Disability, and Life Insurance
* 401(k) plan with company match
* Opportunities for professional growth and development
* A collaborative and inclusive work environment
ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.